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| POSITION: | Applicant Services Representative II - Part-Time |
| Department: | Applicant Services |
| Type: | Non-exempt |
| Travel: | Little to no travel |
| Location: | Part-time: 5-9 p.m. Watertown, Mitchell or Aberdeen, SD |
Position Summary:
A part-time (non-exempt) position with the main responsibility being dedicated to providing service to applicants. The position is vital to providing a positive experience for all applicants. Sending applicant copies, adverse action letters, gathering personal information and document management are services that this position will require along with other miscellaneous duties. This position requires working closely with the Client Services Department. This role requires little to no travel.
Key Responsibilities | % of Time |
| 1. Inbound/Outbound Applicant Calls | 40 |
| 2. Document Management | 30 |
| 3. Applicant Communication/Adverse Action/Applicant Copies | 10 |
| 4. Suggestions for department and process improvements | 10 |
| 5. Miscellaneous Duties | 10 |
Experience
This position requires good written and verbal communications skills. Computer knowledge is helpful, but not required. Keyboarding 32 WPM is required. Previous experience is preferred but not required. Diploma/GED is required.Professional Characteristics
Must possess strong customer service skills, strong attention to detail and be organized. A positive outlook and excellent communication/listening skills are critical to success in this position. Must be able to document and follow specific client instructions. Must be professional and courteous and have proper phone etiquette.Please click here to apply.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, affectional preference, national origin, disability, age, marital status, veteran status or any other basis protected by applicable law.
