• OPEN POSITIONS


South Dakota Openings

• Applicant Service Representative II - Part Time
• Applicant Service Representative II - Part Time
• Applicant Services Supervisor
• Client Services Representative I
• Human Resources Administrator
• Intake Specialist
• Operations Openings - Aberdeen
• Operations Openings - Mitchell
• Operations Openings - Watertown

Corporate Openings

• Account Manager
• Accounting Manager
• Business Development Executive - New York
• Business Development Executive - Orange County
• Contracts Paralegal
• Enterprise Account Executive - New York
• Enterprise Account Executive - Phoenix
• Enterprise Account Executive - San Francisco
• Enterprise Account Executive - Southern California
• Field Marketing Manager
• Inside Sales Representative
• Professional Services Project Manager
• Sales Coordinator
• Vice President, Information Technology

Phoenix Openings

• Fulfillment Manager
• Performance Improvement Team Manager
• Services Manager
• Systems Administrator II

WORK WITH US

POSITION:	CLIENT SERVICE REPRESENTATIVE
Department:	Client Services
Type:	Non-Exempt
Travel:	Limited
Location:	8 a.m. to 5 p.m., 9 a.m. to 6 p.m., or 10 a.m. to 7 p.m. in Aberdeen or Watertown, SD

Position Summary:

A full-time, non-exempt position with the main responsibility of providing first line support to clients. This will also include an open line of communication to all departments, including Sales, with a good knowledge base of each department’s process. CSR will receive continuous education and training of VI product line and software tools. CSR is expected to maintain a professional and supportive relationship with assigned client base and represent VI to the best of his/her abilities. Role requires limited travel to other business centers.

Key Responsibilities	% of Time
1. Provide first line support to clients. Primary point of contact for assigned clients.	60
2. Work together and communicate with other Client Services staff members, Sr. Client Advocates, Sales and key members of Operations on escalations.	15
3. Prioritize and manage workflow to meet client turnaround requirements.	15
4. Other duties as assigned.	10

Experience

Previous experience helpful but not required. Good understanding of all operation departments and process flow. Self-motivated, independent worker, ability to adapt to changes and multi-task. 32 wpm keyboarding skills. Previous experience using a computer. Organized with strong attention to detail. High School diploma or GED.

Professional Characteristics

Flexible, strategic, and adaptable. A positive outlook and listening/comprehension skills are critical to succeed in this position. Must possess strong customer service skills and excellent communication skills.

Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, affectional preference, national origin, disability, age, marital status, veteran status or any other basis protected by applicable law.