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| POSITION: | CUSTOMER SERVICE SPECIALIST - PART-TIME |
| Type: | Non-exempt |
| Travel: | Little to none |
| Location: | Phoenix (Tempe), AZ |
| Shift: | Various 4 hour shifts available between the hours of 6am-5pm. |
Position Summary:
A part-time, non-exempt position with the main responsibility for processing the days' workload driven by our Client's submission of orders to Verifications, Inc. This role requires little to no travel.
Key Responsibilities | % of Time |
| 1. Processing information received from various sources including clients, external information repositories, vendors and other sources. | 45 |
| 2. Interpreting and applying relevant work, client/group instructions as part of the processing of applicable workload in, on or through any of VI's designated technology platforms. | 45 |
| 3. Double-checking work for accuracy. | 5 |
| 4. Self-monitoring personal work output to ensure that it is helping to attain individual, team, department and company goals. | 5 |
Experience
Flexible, strategic, and adaptable. Must be honest and selfless. Must possess strong customer service skills, basic computer experience, excellent communication skills and a positive outlook.
Professional Characteristics
Must have Diploma or GED. Previous experience and college education preferred but not required. This position requires strong computer skills and experience, specifically with the Internet. 32 wpm keyboarding skills. Also required for this position are strong organizational skills and good spelling, grammar, and phone skills. If a student, must be enrolled in an accredited school or course pursuing a diploma or GED.
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All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, affectional preference, national origin, disability, age, marital status, veteran status or any other basis protected by applicable law.
