Verifications, Inc. Releases SafeScreen™ Online Order System
Web-Based Online Background Screening System Available June 13, 2003
Minneapolis, MN - June 12, 2003 —
Verifications, Inc. is pleased to announce the June 13, 2003, availability of these exciting new products and services available through SafeScreen, our web-based online background screening system:
1. Activity Summary at Sign On
2. Instant Checks
3. Place Order On Hold
4. Process Duplicate Social Security Numbers
5. Controlled Client Identifiers and Reporting
6. E-mail Order Confirmation
7. Security Enhancements
Once you have logged on as a Verifications' user, you will immediately see the "new look" of our website. Along with offering more functionality, we believe the site is even easier to use and more intuitive than before. We hope you will agree and we welcome your feedback and suggestions. If you have questions or would like a personal tour of our site and its capabilities, please contact your Account Executive or Client Services at 1-800-247-0717.
1. Activity Summary at Sign On
When you log on, the first screen presents your activity summary, including the number of items you have in each of three categories:
• Unread Completed Reports
• Completed Applications Needing Approval
• Orders on Hold
Clicking on any of these categories will immediately take you to the appropriate portion of the site for action. If you prefer, you can also bypass these categories and select your next action from the menu bar - which now runs horizontally across the top of the screen.
2. Instant Checks
Important: Instant Checks, like all SafeScreen features, have been designed for both ease of use and controlled access. No users within your organization will be able to access Instant Checks until you authorize us to "turn on" the instant feature for them. You determine who within your organization has permission to run Instant Checks - as many or as few users as you wish.
• Instant Social Security Number Trace. Our new instant SSN Trace returns results immediately, showing you names used by your applicant, residential history and alerts you to possible concerns. You can decide to immediately discuss inconsistencies with your applicant, place the investigation on hold or proceed with the remainder of the background investigation.
• Instant Credit Report. If credit history is a critical factor in assessing your applicant's employability, Instant Credit can streamline your process and reduce your hiring time. Instant Credit presents your applicant's actual credit report on screen, allowing you to immediately review the information. Again, you can choose to immediately discuss inconsistencies with your applicant, place the investigation on hold, or proceed with the remainder of the investigation.
Instant Checks are part of SafeScreen, Verifications enhanced online ordering and retrieval system. Instant SSN Trace and Instant Credit results can be automatically incorporated in the remainder of your applicant's background check, helping ensure you receive the most complete, accurate information possible.
Instant Checks are important tools that can bring increased efficiency, ease of use, and cost savings to your background screening process. Efficiency because Instant Checks are one step, on-line, and deliver immediate results. Ease of use because they utilize and enhance familiar SafeScreen processes. Cost savings because Instant Check results may eliminate the need to conduct a full background investigation on an undesirable applicant.
3. Place Order On Hold
Occasionally you may want to temporarily suspend an order due to a work interruption, the need to consider or discuss Instant Check results with an applicant or because you simply don't have time to finish the online order. SafeScreen allows you to place your order On Hold.
The On Hold option now appears as one of your choices when entering an online order, along with choices like "Cancel" and "Continue." You place an order On Hold simply by clicking the "on hold" button. The information on this applicant is retained until you come back to complete or close the order - whether it is minutes, hours, or even days later. SafeScreen will hold your order for up to seven days, after which it will be automatically deleted from the processing queue. You will be invoiced only for work done prior to the order being placed On Hold.
4. Duplicate Social Security Numbers
The ability to re-screen applicants may be important when you rehire or assign employees to work at different client locations and up-to-date background screens are required. Expanding a background screen may also be important at the time of promotion within your organization. Previously SafeScreen prevented users from entering a duplicate SSN, assuming that a duplicate SSN was an error. As screening requirements have evolved, this logic no longer applies.
You can now order a new background screen or expand a background screen on a previously screened applicant. If someone in your organization has previously run a background check on an applicant or employee, as soon as you enter the SSN and move forward, SafeScreen will prompt you that the individual has been screened previously. Depending on your permission level, you may see when the original background screen was performed, who placed the order, or the actual original report. You can then decide what components, if any, are needed in a new or supplemental background screen.
5. Controlled Client Identifiers and Reporting
Nearly all organizations need to track and report on the overall results of their background-screening program. This tracking and reporting may be based on company compliance requirements, intercompany cost allocation, divisional reporting, or a variety of other requirements. Effective reporting requires that specific Client Identifiers be linked to your orders from entry to completion.
• Controlled Client Identifiers. SafeScreen enhances our Client Identifier capabilities. Rather than allowing the user to enter Client Identifiers, SafeScreen now presents a drop down list of your pre-defined choices. The user can select the appropriate identifier from the drop down rather than manually entering the identifiers. This new option can eliminate inconsistent or missing Client Identifiers in order to provide you accurate management reports.
• Reporting. In order to analyze background-screening results or compliance in a particular division, management reports can now be generated based on your unique Client Identifiers. Customized, controlled Client Identifiers for accurate management reports - another SafeScreen feature adding value to your overall screening program. Controlled identifiers are, of course, unique to your organization and are set up as part of your profile within our systems.
6. Order Confirmation Via Email
If you want to be informed when your online screening order was received and processing has begun, SafeScreen's new Order Confirmation service can automatically send you an email confirming receipt and the beginning of processing. If you do not wish to have this optional service, this feature can be deactivated upon your request.
7. Security Enhancements
• Password Protection. Security and Privacy are a major concern in the marketplace today. In order to properly secure your confidential information, SafeScreen passwords must be changed automatically every 90 days. You will receive an email reminder 10 days prior to password expiration and throughout the 10-day period until the new password is activated. Your new password must be retrieved from a secure site. For your further protection we will no longer send out passwords via email.
• Limited, Failed Sign-On Attempts. In order to prevent an unauthorized user from making repeated attempts to access your data by experimenting with likely passwords, SafeScreen will "lock" your User ID and password after five failed attempts to sign-on and ask you to contact Verifications. We welcome your comments, feedback, and suggestions for additional enhancements. Thank you for choosing Verifications, Inc. as your background screening partner. For additional information, contact your Account Executive directly or email us at client_services@verificationsinc.com.